Build high-performing contact centre teams with AI.
Great contact centre agents are hard to find and costly to replace. Flowmingo screens for communication clarity, resilience, and customer empathy at volume — so your seats stay filled with the right people.
Trusted by leading teams
Results
Key benefits & metrics
- Assess verbal communication quality, active listening, and tone of voice — the skills that matter most in customer-facing agent roles — before a single human interview.
- Screen hundreds of applicants per day during large-scale recruitment campaigns without proportionally scaling your TA team.
- Identify candidates with the resilience and emotional intelligence to handle high call volumes and challenging customer interactions.
We run large campaign hiring three times a year and always struggled to screen fast enough. Flowmingo assessed 600 applicants in four days and delivered a shortlist that our quality scores confirm was the best cohort we've ever hired.
Resourcing Manager, Outsourced Contact Centre
Everything included
Powerful by design.
Free by choice.
Process
How Flowmingo works for
Contact Centres
Set screening criteria aligned to your call types
Whether you run inbound customer service, outbound sales, or technical support, Flowmingo lets you configure screening questions and scoring that match the specific demands of your contact centre environment.
Candidates complete voice-based AI interviews instantly
Applicants receive an immediate screening invitation and complete a conversational AI interview on their phone — allowing Flowmingo to assess verbal communication, pace, and tone in a realistic context.
Receive communication-scored shortlists
Flowmingo ranks candidates by verbal clarity, empathy signals, active listening, and role-fit responses — giving your team a prioritised shortlist with AI commentary on each applicant.
Fast-track top candidates through to offer
Connect Flowmingo with your ATS and scheduling tools to book panel interviews or send offers directly from the platform — compressing your hiring timeline from weeks to days.
Pricing
The tools your competitors pay for — yours at $0.
Everything your team needs to hire — at zero cost, forever.
What others charge
Industry avg: $800–$2,200/mo
Your savings calculator
Time saved (hrs)
+100
Savings (USD)
+$2,000
Cost of Flowmingo
FREE
Not a trial. Not a freemium trick. Free forever — for every recruiter.
Fairness & Inclusivity
Built for everyone.
Contact centre success depends on how people communicate, not how their CV reads. Flowmingo evaluates every candidate on the same structured verbal criteria, giving equal opportunity to career changers, graduates, and candidates from non-traditional backgrounds who may have exceptional communication skills that standard CV screening would miss.
Start hiring contact centre agents faster with Flowmingo — for free.
No credit card. No sales call. No catch.