Interviewer AI review: pricing, credits and the contract terms

Your job post went live on Monday with CV scoring on, and by Wednesday 200 people had applied. This Interviewer AI review found an April 2025 help article that counts them as 200 credits, spent before you watch a video.

The fault sits with the vendor's paperwork: its own pages on Interviewer AI pricing disagree on when a credit gets spent. On Essential, at $199 a month for 50 credits, those 200 applicants cost $649 for 1 job.

So price it in 3 moves: count credits per applicant, read 3 clauses before you sign, and test 1 real role against a flat-price tool. We sell a competing product, so we read its terms and all 101 help center articles, and every number links to its source.

Key takeaways

• Is Interviewer.AI worth it for a hiring team? Yes, for one-way screening at steady volume. It held 4.5 out of 5 from 20 Capterra reviews as of April 2026, the newest from June 2023.
• What does Interviewer AI pricing look like in 2026? Essential costs $199 a month for 50 credits and Professional $399 for 120. Yearly billing takes 2 months off.
• What does 1 interview cost? $2.77 to $3.98 a credit, by plan and billing. A conversational avatar interview uses 2 credits.
• Can I use Interviewer.AI for free? Only in a 14-day trial with 5 candidate assessments. Fees are non-refundable unless agreed in writing.
• What should I check before I sign? When a credit gets spent, which of the 5 AI traits are on, and the 30 days' notice that stops a yearly renewal.

1. Interviewer AI review: is it worth it for a team screening 300 applicants?

Yes, if you screen steady volumes of frontline or admissions applicants and want fraud checks built in. Check 2 things first: what counts as a credit, and the no-refund renewal terms.

At 300 applicants, the strict rule means 300 credits: $949 in 1 month on Essential, or half of Essential's 600 yearly credits.

Interviewer.AI is a Singapore company whose pricing page footer says more than 850 organisations use it. It scores each CV against your job description, runs a one-way video interview each applicant records alone, then ranks applicants on 5 AI traits.

Customers praise it because it saves screening time. Professional adds a conversational AI avatar that asks follow-up questions, plus fraud flags such as lip-sync detection.

1.1 Who should buy it, and who should look elsewhere

Buy it if you hire in volume for frontline roles and want fraud checks in the same tool. It also suits UK or Australian university admissions teams, and Enterprise buyers whose data must stay in Singapore, India, Australia or Frankfurt.

Look elsewhere if your volume swings, you hire beyond its 13 response languages, or you must test a full role before paying.

2. Interviewer AI pricing: what will my team pay per month or per year?

Essential costs $199 a month for 50 interview credits, or $1,990 a year for 600. Professional costs $399 a month for 120 credits or $3,990 a year for 1,440, and Enterprise is a quote.

Yearly billing on the Interviewer.AI pricing page takes 2 months off the $2,388 and $4,788 list prices. Yearly plans also get their full credit allocation at the start. The tiers differ:

• Essential: CV scoring, 20-minute one-way interviews, a branded application portal, 15 users and 3 job posts a month.
• Professional: adds transcripts, fraud checks and the avatar, 30-minute interviews, 25 users and 5 job posts.
• Enterprise: adds ATS integrations such as Workday and Greenhouse, custom scoring and a data region choice.

Listings quote different prices, most likely because they predate the current plans. The pricing page's own data dates it 29 June 2026.

Starting price by source: the live page says $199 a month, or $166 billed yearly. Hirevire's blog says $99, the April 2026 help center about $53, SpotSaaS $39 and Capterra's December 2024 page $10 a year, or $0.83.

The other prices come from Hirevire's blog, SpotSaaS and an archived Capterra page from December 2024 that shows "$10 Per Year".

2.1 Did Interviewer.AI raise its prices in 2026?

Yes, the smallest yearly commitment rose about 3.1 times, while the price of each credit barely moved.

An archived help article sold 200 credits for $636 a year in April 2026, or $3.18 each. Today the smallest yearly plan is $1,990 for 600, or $3.32 each.

So a team running 150 interviews a year now buys 600 credits, not 200. In a foundational May 2022 copy of the pricing page, the cheapest plan was $87 a month billed yearly, about $1,044.

3. When does Interviewer.AI spend a credit if 200 people apply and few finish?

Under the strictest rule, all 200 cost a credit, because an April 2025 help article spends one when each applicant enters your account. Under the pricing FAQ, only the people you invite count, so get your account's rule in writing.

1 credit pays for 1 one-way video interview and its report, and an avatar interview uses 2. Per credit, Essential costs $3.98 monthly and $3.32 yearly, and Professional $3.33 and $2.77.

Top-ups cost $150 for 50 credits, or $3 each, and unused credits roll over. Bigger packs cost less, the page says, but its "see credit packs" link returned a 404 error.

Our AI interview cost per candidate guide used the pricing page rule: a credit held at invite and used at the finish.

When a credit gets spent: reserved at invite, back after 30 days (pricing FAQ), spent on entry (April 2025 refund policy) or a dropped start. Retakes cost 1 each up to 5, avatars 2, and 0 credits blocks applications.

The April 2025 credit refund policy takes a credit when a candidate applies or is uploaded. You get it back only if you remove the candidate while still marked NEW or SENT, before any scoring, assessment or rating. After that, it stays gone, "even if the candidate is later deleted".

A June 2025 credit use article adds that a start without a finish still uses the credit. The pricing page charges 1 credit per one-way retake, up to 5, though a July 2025 retake settings article caps attempts at 3.

All 3 articles predate the June 2026 pricing page. But all 3 were still live on 25 October 2026, and a July 2026 article still says candidates "will not be able to apply" at 0 credits.

3.1 A worked example: 200 applicants on 1 job

Say you post 1 job on the branded portal with CV scoring on, and 200 people apply. Under the refund policy, that is 200 credits before you watch a single video.

On Essential monthly, that means the plan plus 3 top-up packs ($450), or $649 for 1 job. Under the pricing FAQ, inviting only your top 40 stays inside the plan's 50 credits.

Until sales confirms the credit rule in writing, keep CV scoring off, because a scored applicant's credit never comes back.

4. Interviewer AI review of real costs: what will 150 applicants a month cost us?

About $5,190 a year on Professional billed yearly, with 8 top-up packs. Essential looks cheaper but costs $5,590 once you add its top-ups.

We assume 1 credit per applicant, the stricter rule, and no tax. Top-ups come in packs of 50, so we round up, though sales may quote a cheaper bigger pack.

So 150 applicants a month means 1,800 credits a year. Essential's 600 credits leave 1,200 to buy, or 24 packs. Professional's 1,440 leave 360, so 8 packs cover the gap, plus transcripts and fraud checks.

Switch half to the avatar, at 2 credits each, and you need 2,700 credits, or 26 packs and a yearly bill of $7,890.

Monthly billing averages $499 a month at this volume, or $5,988 a year. It only beats yearly billing if you stop within 8 months, when the plan and its packs cost $3,942.

The yearly plan costs $3,990 up front, and its 1,440 credits cover the first 9 months. So a yearly team buys no packs before month 10, and stopping early saves nothing.

For example, a 1-season team might take monthly billing, and a year-round team yearly.

How Flowmingo helps

Flowmingo is a free AI hiring platform, so 150 applicants a month never force a plan upgrade. AI interviews, CV evaluation, tests and the applicant tracking system are unlimited on every plan, including Free, with unlimited team members. The only per-session cost is optional: sponsoring removes Flowmingo's brand and candidate offers for $0.49 on Free, or $882 for all 1,800 (pricing). Free keeps your latest 300 videos for 30 days.

5. Is Interviewer AI free, or only a trial with 5 assessments?

Interviewer.AI has no free plan. Each paid plan starts with a 14-day trial that includes 5 candidate assessments.

The April 2025 trial article sets the other limits: 4 users and up to 10 live interview setups. You also need a work email, because a sign-up article from the same month rules out personal Gmail accounts.

5 assessments show you the candidate journey and the report, not a ranking of a real pool. For example, give them to colleagues who answer the same questions in different ways, and watch how the scores move.

Expect to give a card, though the pages disagree: a card article requires one, while the cancellation article says "No credit card is required to get started".

Set a reminder for day 12 either way, because fees are non-refundable unless agreed in writing. That is the honest Interviewer AI review of the trial: useful for a look, too small for a decision.

Searches for "interviewer ai free" run at about 590 a month worldwide, by Google Keyword Planner's 12-month average. Google pairs it with "free online ai interview", so many are probably candidates, who want Interviewer.AI's separate AI mock interview product.

6. What does Interviewer.AI's AI actually score, and is it legal where we hire?

By default it scores the transcript: how relevant, clear and deep each answer is, plus CV fit, which the laws below do not ban. But the EU has banned AI that infers emotions at work since 2 February 2025, and Illinois asks for notice and consent.

Its privacy policy calls visual traits optional and consent-based, yet an older help article still rates dress, grooming and facial expression. So confirm which traits run in your account before a hiring manager sees a score, because the traits decide the ranking. They are Response Relevancy, Communication, Professionalism, Sociability and Positive Attitude.

You can change each trait's weight in the score settings. The Explainable AI page says narrow AI models measure features such as eye contact, "emotional state" and energy level.

Read together, the privacy policy and the Deep AI Score article describe 2 different products.

The EU AI Act's Article 5(1)(f) has banned AI that infers emotions at work since 2 February 2025. The Future of Privacy Forum notes the Commission's guidelines put hiring inside that workplace context.

In the US, Littler's foundational 2019 guide says Illinois' AI Video Interview Act, in force since 2020, asks for notice, an explanation and consent. A foundational 2024 Crowell & Moring alert covers a second law, HB 3773. It has covered every AI tool used in hiring decisions since 1 January 2026.

This is a summary, not legal advice.

The help center lists 13 response languages and says transcripts and scoring work best in English and major global languages. 4 of the 20 Capterra reviewers report transcription errors, so test transcripts in your trial if you hire across languages.

7. Interviewer AI review scores: what do Capterra, G2 and Reddit users say?

Capterra rated it 4.5 out of 5 from 20 reviews as of April 2026, and transcript errors and missing white labeling top the complaints. G2, Trustpilot and Reddit blocked our reader, so this section rests on Capterra, where 17 reviews date from 2020 and 2021.

None is newer than June 2023. We read all 20 in an archived copy from 19 April 2026, because Capterra blocks automated reading. 11 give 5 stars and 9 give 4, and customer service scores 4.8, the highest sub-score.

12 of the 20 reviewers had used the tool for less than 6 months, and only 1 for more than a year. So most reviews describe onboarding, not a second year of use.

Capterra reviews by year: 5 in 2020, 12 in 2021, 2 in 2022, 1 in 2023 and 0 from 2024 to 2026. None covers the avatar, the fraud checks or the June 2026 prices.

That age matters for any Interviewer AI review you read. A 2021 reviewer complains of a 10-minute interview limit, while today's plans allow 20 or 30 minutes. So read the rating as praise for the early product.

• Transcripts: 4 reviewers report transcription errors, and a hospitality founder writes that "transcripts have many errors".
• Branding: 3 reviewers want white labeling. A recruitment agency owner says links shared with clients carry the vendor's brand, so clients "feel they are forced to subscribe".
• Drop-off: 1 says the business loses candidates who do not want to record a video.

In a public reply, Interviewer.AI said it shows its brand because it "allows you to share liability for the results with us too". Because our reader could not open Trustpilot or G2, we cannot quote or weigh those reviews. The comparison page linked below shows both star ratings.

Google's suggestions for "interviewer ai reddit" name other AI interview tools, not Interviewer.AI buyer threads. So the 20 Capterra reviews are the only buyer reviews we could read in full. Ask for a reference call with a customer your size.

8. Is Interviewer.AI legit, and where does our candidate data go?

Yes, it is a registered Singapore company, with the business number (UEN) 201837827Z in its terms. It hosts data on AWS in Singapore by default and sends only transcripts to AI models for scoring.

In a foundational 2019 report, DealStreetAsia said it planned to raise $725,000 from Entrepreneur First and others. Its about page names the co-founders, Sunny Saurabh and Srividya Gopani, and an investor director.

Its footer shows a GDPR mark and a security certification. The privacy policy mentions "periodic bias audits", but we found none published.

The privacy policy, updated 1 May 2026, answers 3 key questions:

• Hosting: AWS Singapore by default, with India and Sydney as options. EU and UK candidate data stays in Frankfurt when a client asks.
• AI providers: OpenAI, Anthropic and Google receive transcript text only, not video or audio, with identifiers stripped "where possible".
• Deletion: a candidate can delete their own report from a portal, and the deletion reaches all systems within 30 days. As the data controller, your company can still keep data it is legally required to retain.

If you hire in Australia, the policy keeps that data "primarily hosted in Singapore", so ask for Sydney hosting in the order form.

A help article on in-platform recording names an independent security audit standard the footer omits. If your security review needs a specific report, ask for it by name, because a badge is not a report.

9. Can we cancel Interviewer.AI, and what do the renewal and refund terms say?

You can cancel before your renewal date, and the plan runs to the end of the paid period with no refund. The business terms also renew a yearly plan for 1 more year unless you give 30 days' written notice.

The pricing page's "Cancel anytime" is true. But the Terms of Use for businesses, updated 20 February 2026, add the costly parts, such as 1.5% monthly interest on late invoices.

The help center softens 2 of these: monthly plans renew monthly, and unused credits come back after a break if you renew. Neither promise appears in the terms, and clause 16.4 makes the terms and your order documents the entire agreement.

For example, say you buy Professional yearly in January and your hiring freezes in April. You can cancel, but you get no money back for May to December, though unused credits stay usable until the year ends.

Set your renewal reminder for early November. Miss the notice deadline in early December, and clause 14.2 renews a second year at $3,990.

9.1 Which answers should we get in writing before signing?

These 6 conflicts come from Interviewer.AI's own pages, and each changes what you pay or can claim.

None of these rules out the product, but each needs an answer in writing.

9.2 The other asks for your order form

Earlier sections raise 6 more points. Send all 12 to sales as written, and copy the answers into your order form.

• Top-ups: "Quote your top-up packs above 50 credits."
• Visual traits: "Confirm Professionalism, Sociability and Positive Attitude run at a weight of 0 for us."
• Hosting: "Host our Australian candidates' data in Sydney."
• Security: "Send the security audit report your in-platform recording article names."
• Renewal price: "Cap any renewal fee increase at a stated percentage."
• Help center promises: "Write in that monthly plans renew monthly and unused credits return after a break."

10. Interviewer.AI alternatives: which cost less at 150 applicants a month?

Hirevire, Hireflix and Spark Hire publish one-way interview prices, with entry plans under $250 a month billed yearly. Each lists less than the section 4 bill at 1,800 interviews, though Spark Hire buyers report paying above list, and none lists an avatar.

The table compares price and volume only, from each vendor's own pages on 25 October 2026, because features differ.

Spark Hire's list price is a floor. On Vendr, a software buying marketplace, the median Spark Hire buyer pays $5,389 a year. Its terms also need 60 days' notice and refund nothing.

Yearly cost of 1,800 interviews: Interviewer.AI Professional plus 8 top-up packs costs $5,190. Spark Hire lists from $2,988, Hirevire's 12,000-interview plan $2,388, and Hireflix $900 or $1,800 by headcount.

So at 1,800 interviews a year, the Interviewer.AI alternatives list from $900 to $2,988 or more. If your volume runs high or unpredictable, a flat price usually costs less, as our guide to automated interview tools explains.

Interviewer.AI has a conversational avatar that asks follow-up questions, which none of these 3 lists. It is also worth a look if you need its 8 fraud signals, including lip-sync detection and ID verification.

The same goes for admissions interviews at UK and Australian universities, or Enterprise data hosting in 4 regions. We did not check whether the other 3 offer those, so ask them.

Either way, split 1 real role between 2 tools for a week, because that settles more than any review.

How Flowmingo helps

You send each applicant a structured AI interview to take in their own time, and get back the recording, the transcript and a scored evaluation. Flowmingo, a free AI hiring platform, works in 60+ languages and prices the plan, not the applicant, so those 1,800 interviews cost nothing on Free. The trade-offs: free sessions show Flowmingo's brand beside yours, and candidates may see optional offers. Free also keeps your latest 300 videos for 30 days, while results, scores and transcripts stay. See the side-by-side in Flowmingo vs Interviewer.AI, then test both tools on 1 role to finish your own Interviewer AI review with Flowmingo.

11. Sources

Every price, clause and quote above links to the page below where we read it on 25 October 2026, unless a date says otherwise.

• Capterra. (2024, December 9). Interviewer.AI [Archived product page]. Wayback Machine.
• Capterra. (2026, April 19). Interviewer.AI reviews [Archived review page]. Wayback Machine.
• Crowell & Moring. (2024, September 23). Artificial intelligence in employment update: Illinois requires notice and prohibits discriminatory impact in use of AI. Crowell & Moring LLP.
• DealStreetAsia. (2019, August 7). SG startup Interview.AI to raise $725,000 from Entrepreneur First, others. DealStreetAsia.
• Future of Life Institute. (n.d.). EU Artificial Intelligence Act, Article 5: Prohibited AI practices. Retrieved October 25, 2026.
• Future of Privacy Forum. (n.d.). Red lines under the EU AI Act: Unpacking the prohibition of emotion recognition in the workplace and education institutions. FPF.
• Google. (2026). Keyword Planner, 12-month average searches, worldwide. Retrieved October 25, 2026.
• Hireflix. (2026). One-way video interview software [Homepage]. Retrieved November 9, 2026.
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• Interviewer.AI. (2026, February 20). Terms of use for businesses. Retrieved October 25, 2026.
• Interviewer.AI. (2026, May 1). Privacy policy. Retrieved October 25, 2026.
• Interviewer.AI. (2026). Explainable AI. Retrieved October 25, 2026.
• Interviewer.AI. (2026). Integrations. Retrieved October 25, 2026.
• Interviewer.AI. (2026). About. Retrieved October 25, 2026.
• Interviewer.AI Help Center. (2025, April 27). Credits refund policy. Retrieved October 25, 2026.
• Interviewer.AI Help Center. (2025, June 17). How are interview credits consumed. Retrieved October 25, 2026.
• Interviewer.AI Help Center. (2025, July 24). Candidate retake attempts control. Retrieved October 25, 2026.
• Interviewer.AI Help Center. (2026, July 21). What happens if I use all my interview credits. Retrieved October 25, 2026.
• Interviewer.AI Help Center. (2026, July 21). How do annual interview credits work. Retrieved October 25, 2026.
• Interviewer.AI Help Center. (2025, April 17). How long is the trial period. Retrieved October 25, 2026.
• Interviewer.AI Help Center. (2025, April 17). Can I sign up with Gmail. Retrieved October 25, 2026.
• Interviewer.AI Help Center. (2026, July 21). When will my subscription renew. Retrieved October 25, 2026.
• Interviewer.AI Help Center. (2026, July 20). Can I cancel my subscription. Retrieved October 25, 2026.
• Interviewer.AI Help Center. (2026, July 24). Why do I need to add a credit card. Retrieved October 25, 2026.
• Interviewer.AI Help Center. (2026, September 29). Cancellation policy. Retrieved October 25, 2026.
• Interviewer.AI Help Center. (2026, July 20). Avatar-based interviews. Retrieved October 25, 2026.
• Interviewer.AI Help Center. (2025, September 3). Deep AI score breakdown. Retrieved October 25, 2026.
• Interviewer.AI Help Center. (2025, September 3). Score settings. Retrieved October 25, 2026.
• Interviewer.AI Help Center. (2026, July 8). Fraud and security checklist. Retrieved October 25, 2026.
• Interviewer.AI Help Center. (2025, July 21). Languages. Retrieved October 25, 2026.
• Interviewer.AI Help Center. (2025, July 20). In-platform recording. Retrieved October 25, 2026.
• Littler. (2019, September 17). Implementing Illinois' AI Video Interview Act: Five steps employers can take to address hidden questions and integrate policies with existing employment laws. Littler Mendelson.
• Spark Hire. (2025). Employer terms of use (Rev. May 29, 2025). Spark Hire.
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• SpotSaaS. (2026). Interviewer.AI. Retrieved October 25, 2026.
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